ligaputra Privacy Policy

What We Collect on ligaputra

We collect information in three categories. First, account data: your name, email address, phone number, date of birth, and a username. We require these to create your ligaputra account and contact you about your account status, withdrawals, or security alerts.

Second, identity and verification data: we ask for a copy of your identity document (KTP, passport, or driving licence), proof of address (utility bill or rental agreement), and sometimes a selfie holding your ID. This is mandatory before your first withdrawal on ligaputra. We collect this to comply with KYC (know-your-customer) requirements and anti-money-laundering regulations. We store these documents securely and do not share them outside our compliance and payment-processing teams.

Third, transaction data: we log every deposit, withdrawal, bet, and payout on ligaputra. This includes the date, time, amount, payment method, game or market (e.g., Liga 1 football betting or blackjack table), and the outcome. We keep this data to honour your account history, process payments, investigate disputes, and comply with tax and regulatory authorities in jurisdictions where we operate.

How We Use Your Data on ligaputra

We use your account data to operate ligaputra. Your email receives login alerts, password-reset links, and updates about your account. Your phone number may be used for two-factor authentication or account recovery. Your identity documents are used only to verify your identity before we process your first withdrawal.

We use your transaction data to settle bets, calculate your balance, and track your activity for fraud detection. If we spot unusual patterns—rapid withdrawals, multiple login attempts from different cities, or atypical betting behaviour—we flag your account and contact you via email or phone to verify. This friction protects you against account takeover.

We may also use aggregated, anonymised data to improve ligaputra. For example, we analyse which Liga 1 matches attract the most bets, which payment methods are most popular in Jakarta versus Surabaya, or which slot games have the highest play-through rates. We never identify individuals in these analyses—we remove names, emails, and account IDs before any reporting.

Third Parties and Data Processors

We share your data with third parties only when necessary. Our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and the banks mobile banking, local payment, online payment, e-wallet) receive your name, account number, and transaction amounts to execute deposits and withdrawals. We provide only what they need—we do not share your betting history or identity documents with them.

We also share data with our compliance and anti-fraud partners to prevent money laundering and match your account against sanctions lists. These partners operate under data-protection agreements and use your information only for that purpose. We may also be required to disclose information to law enforcement or regulatory authorities in supported jurisdictions if they issue a valid legal request.

Our servers may sit outside your jurisdiction—some ligaputra infrastructure is hosted internationally. This means your data may be transferred across borders. We encrypt all data in transit to prevent interception during these transfers, and we select hosting providers that meet international data-protection standards.

Your Rights on ligaputra

You have the right to access your data. Log into your ligaputra account anytime to view your profile, transaction history, and identity verification status. You can download your account data in a portable format by contacting our support team via email.

You have the right to correct errors. If your name or email is wrong on ligaputra, email our support team with the correction, and we will update it. You have the right to delete your account. We will close your account and delete your personal data after a retention period (typically 3-7 years, depending on regulatory requirements). Some data may be retained longer if required by law.

You have the right to restrict our use of your data. For example, you can ask us not to contact you for non-essential purposes (e.g., marketing emails). We will honour that request. You have the right to object to profiling—if we use data to predict your behaviour or target offers to you, you can object. We do not engage in automated decision-making about your account, so this right is largely theoretical for ligaputra at present.

Cookies and Tracking

We use cookies on ligaputra to maintain your login session, remember your preferences (e.g., language, bet slip defaults), and track your usage for analytics. These are functional cookies necessary to operate the platform. We do not use tracking cookies to follow you across the internet or sell data to advertisers.

You can control cookies through your browser settings. If you disable cookies, some ligaputra features may not work—you may need to log in on every visit, for example. We do not object to you disabling cookies; we simply explain the trade-off.

Data Retention on ligaputra

We retain account data (name, email, phone) for as long as your account exists, plus seven years after closure. We retain transaction data for the same period to comply with Indonesian financial regulations. We retain identity documents for the duration required by law (typically 3-7 years), then delete them securely. We retain cookies for up to 12 months.

If you request account deletion, we anonymise rather than immediately purge—your personal identifiers are removed, but transaction records remain for regulatory reporting (in fully anonymised form). We do not retain marketing data, because we do not collect it.

Changes to This Policy

We may update this privacy policy to reflect changes in our practice, technology, or law. When we make material changes, we notify you via email and update the effective date at the bottom of this page. Continued use of ligaputra after notification signifies your acceptance of the updated policy.

Contact Us About Privacy

If you have questions or concerns about our privacy practices on ligaputra, contact us via:

• Email: [email protected]
• In-app chat: Open the Help menu in your ligaputra account and select Chat with Support.
• Mailing address: See our Legal Notice for our physical office location.

We aim to respond to privacy requests within 14 business days. If you are unsatisfied with our response, you may contact the data-protection authority in your jurisdiction or lodge a formal complaint through local channels.

Privacy on ligaputra: Summary

We at ligaputra collect account data, identity verification documents, and transaction records. We use this information to operate your account, process payments, and comply with law. We do not sell your data. We encrypt sensitive information. We share data with payment processors and compliance partners only as needed. You have the right to access, correct, and delete your data. Cookies on ligaputra are functional only; we do not track you across the internet.

If you have questions about our privacy practices, contact our compliance team via email ([email protected]) or in-app chat. We respond within 14 business days.

Your privacy matters to us. We operate ligaputra with transparency and respect for your personal information.